24/7 emergency response

24/7 Emergency Response

Burst or frozen pipe
Help is one call away.

A frozen pipe can split and release hundreds of gallons of water once it thaws. We get a licensed plumber and a water mitigation crew moving right away, then manage the drying and repairs.

What We Handle

Your side of the project.

  • Getting a licensed plumber out to stop and repair the leak
  • Coordinating water extraction and drying
  • Documentation for your insurance claim
  • Planning the repairs and preventing it from happening again

Who Does the Work

Qualified and licensed specialists under contract with you. We vet them and manage them.

  • Licensed plumbers
  • Water mitigation and drying specialists
  • Insulation contractors to protect vulnerable pipes
  • Drywall and flooring contractors

Budget

Typical budget ranges.

Rough Greater Boston ranges paid to contractors, for planning only. Real prices come from your bids. Our consulting fee is separate.

  • Under $2,000
  • $2,000 to $5,000
  • $5,000 to $15,000
  • $15,000 to $50,000
  • Over $50,000

Good to Know

Before you start.

  • If you can reach it safely, shut off the main water valve right away.
  • Pipes in exterior walls, crawl spaces, and unheated garages are the most likely to freeze in Massachusetts winters.
  • In Massachusetts, plumbing repairs must be done by a licensed plumber.

FAQ

Burst or frozen pipe questions.

What should I do first if a pipe bursts?+

Shut off the main water valve, turn off power to wet areas if you can do it without standing in water, and call us. Take photos before you start cleaning up.

How do I stop pipes from freezing again?+

Common fixes are insulating or rerouting exposed pipes, sealing air leaks near them, and keeping heat on in vacant homes. We will include prevention in the repair plan.

Get help moving now.

Damage gets worse by the hour. Call or send a request and we will get the right crew moving.

john@trueandperfect.comEmergency requests handled first, 24/7